The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Table tennis
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Live entertainment
Sun terrace
Garden area
Room features
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
Show more
Location
121-123 The Esplanade,
Cairns,
Australia,
4870,
Queensland
Map view
street view
121-123 The Esplanade,
Cairns,
Australia,
4870,
Queensland
City landmarks
Market
Rusty's Markets
980 m
Green Island
Green Island
990 m
Museum
The Cairns Museum
730 m
Zoo
Cairns ZOOM and Wildlife Dome
930 m
52-54 The Esplanade
Cairns Cenotaph
730 m
Garden
Cairns Botanic Gardens
3.3
km
The Esplanade
1876 Landing Party
870 m
1/47 Shields St
Bones and Jones
690 m
Gallery
Doongal Aboriginal Art Gallery Cairns
810 m
Shop 4
Underart Gallery
750 m
Great Barrier Reef
Michaelmas Cay
850 m
1 Spence St
Cairns Marlin Marina
1.1
km
58 Lake St Suite 3-4
Foot and Body Massage
830 m
Wooroonooran Bartle Frere
Josephine Falls
2.0
km
Nearby
71/73-75 Esplanade
Cairns Night Markets
410 m
Gallery
Cairns Regional Gallery
580 m
Aquarium
Cairns Aquarium
150 m
Park
Muddy's Playground
290 m
Library
Cairns City Library
400 m
Public Building
Cairns Regional Council
200 m
Church
St Monica's Cathedral
130 m
Park
Munro Martin Parklands
790 m
Gallery
Michael Seebeck Gallery
380 m
Gallery
Samurai Gallery Australia
550 m
Gallery
KickArts Contemporary Arts
530 m
Green Arrow Walk
200 m
100 Abbott St
Great Barrier Reef Liveaboard
90 m
Mall
Coles Cairns Central
440 m
96 Abbott St
Centre of Contemporary Arts Cairns
120 m
100 Abbott St
Dive Trips
90 m
Restaurants
Cairns RSL Club
200 m
115 The Esplanade Qld
The Vine Room Urban Provedore
200 m
121-123 Esplanade Located at Doubletree by Hilton
Dundee's at the Cairns Aquarium
140 m
5 Florence St Cairns Aquarium
Treasure Court Seafood Restaurant
160 m
6-12 Florence St Cnr Abbott St
Rocco by Crystalbrook
310 m
L 12 The Tower
Elixir Bar
170 m
92 Abbott St
Villa Romana Trattoria
400 m
Cnr Esplanade & Aplin St
Splash Seafood Restaurant
330 m
103 The Esplanade
Tropics Restaurant at Tafe Cairns
310 m
Gatton St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly Staff
Exceptional Dining
Dated Rooms
Underwhelming Location
7.4/10
Very good
Rooms
7.2
Location
8.2
Service
8.2
Dining
7.1
Guest reviews
7.4/10
based on 10 reviews
7.9
7.9/10 based on 1991 reviews
Mike
United Kingdom,
March
2024
7.8/10
The hotel had a convenient location near the waterfront restaurants and offered a great view of the NYE fireworks. The friendly and welcoming staff were a definite highlight. However, the room had some accessibility issues, and the morning coffee was served cold.
Rooms
7.0
The room above the kitchens was clean, but the bathroom setup made it difficult to access. The view from the room was nice.
Service
9.0
The staff were incredibly helpful and lovely. They promptly addressed any requests we had.
Location
8.0
The hotel's central location made it easy to walk to shops and restaurants, and the reception staff were friendly and welcoming.
Dining
7.0
The flat white coffee was great, and the staff at the restaurant were helpful and charming. However, the morning coffee was served cold.
Facilities
8.0
The hotel had all the basic facilities required for a comfortable stay. The pool area was well-maintained and provided a relaxing spot to unwind.
Richard
United Kingdom,
February
2024
6.8/10
The hotel is in a central location close to everything, perfect for walks along the boardwalk with a variety of dining options nearby. The rooms are small and noisy but have a huge bed and nice city views. The service was fair, with some welcoming gestures but lacking friendliness in certain areas. The dining experience was functional, but with some room for improvement in quality. The facilities are decent, offering the basics for a comfortable stay.
Rooms
7.0
The room, with a huge bed and floor-to-ceiling windows, offered nice views but was too small and noisy.
Service
6.0
The staff were somewhat helpful and welcoming, but lacked friendliness in certain areas.
Location
8.0
The central location provides easy access to various attractions and restaurants, making it convenient for exploring.
Dining
6.0
The dining experience was functional, with potential for better quality.
Facilities
7.0
The facilities provided the essentials for a comfortable stay.
Thomas
United States,
January
2024
7.2/10
The hotel had spacious and nice rooms with a good view of the mountains, exceeding my expectations for the cost. The rooms, however, had loud disco beat type music from 12 Noon to 8.30PM. The hotel seemed slightly basic and shabby, with some carpet stains that I wouldn't expect for the price paid compared to other locations.
Rooms
7.0
The rooms were spacious and nice, exceeding expectations for the cost, and had a good view of the mountains, but they had loud disco beat type music from 12 Noon to 8.30PM. Some carpet stains made the place seem slightly basic and shabby for the price paid.
Service
8.0
The staff were really friendly and helpful, particularly Natalie at the front desk. Despite seeming misinformed, they were pleasant overall.
Location
9.0
The hotel's location was very central and convenient, close enough to walk to everything but not too noisy. The view from room 720 was great.
Dining
5.0
The dining experience was just okay. I found the breakfast to be really average for the price paid. I would have preferred an a la carte menu given the cost of $27.
Facilities
7.0
The hotel's facilities were decent. The newly remodeled aspects were noticeable, but some basic elements seemed slightly shabby.
Dick
United Kingdom,
January
2024
7.8/10
I was pleasantly surprised by this hotel's blend of comfort and convenience. The rooms, albeit ordinary, were well-furnished and had all the amenities we needed, making our stay hassle-free. The service was top-notch, with friendly staff always ready to assist. The location was ideal, offering easy access to everything in Cairns city, but there were unexpected issues with insects. The dining experience was a highlight, offering a mix of international cuisine, although there were some minor issues. Overall, a good value for the price paid.
Rooms
8.0
The rooms were well-furnished and had all the amenities we needed.
Service
9.0
The staff was very friendly and always eager to help.
Location
7.0
The hotel's location was convenient and central to Cairns city attractions. However, there were some problems with insects.
Dining
8.0
The dining experience was a highlight, offering an interesting mix of international cuisine.
Facilities
7.0
The facilities were adequate and met our needs during the stay.
Ian
United Kingdom,
December
2023
7.4/10
The hotel boasts fantastic wide and unobstructed views, offers very comfortable rooms with clean bathrooms, and is situated in a great location. However, it could use a bit more attention to room facilities. Some rooms were described as musty, and the bathroom was noted to be really small.
Rooms
7.0
My room had fantastic wide and unobstructed views, and it was very comfortable. The bathroom was clean, but I felt it needed a little more attention to the room facilities.
Service
9.0
The staff here are incredibly friendly and helpful. They really went above and beyond to make my stay enjoyable. They even took the time to explain the food and drink options.
Location
8.0
The location is strategically convenient and good for exploring the area. It's close to the main restaurant hub and the Esplanade, allowing for pleasant walks. However, there might be some areas that need more attention in terms of room facilities.
Dining
6.0
The dining options were very average at best, with only a few choices available. However, the Atrium Restaurant & Bar provided excellent service and a lovely atmosphere. Despite this, the overall dining experience wasn't worth the money.
Facilities
7.0
The facilities were decent, but there is room for improvement, especially in the dining options. The hotel needs to work on refreshing and expanding its selections. Some areas were also smaller than expected.
David
United Kingdom,
December
2023
7.2/10
The hotel is in a prime location, facing the waterfront with a great place to eat and drink. The room size with a king bed was good, but not being able to open a window made it feel claustrophobic at times due to smoke from other guests' balcony. The staff was friendly and helpful, though limited in their assistance. The superb location near the pier and overlooking an enchanting rainforest area was a big plus, but the crowded balcony and smoking odor were drawbacks. Dining was a mix of international cuisine, but some found it over-priced. The facilities were well-maintained with lots of deck chairs and poolside service.
Rooms
7.0
The room size with a king bed was good, but not being able to open a window made it feel claustrophobic.
Service
7.0
The staff was friendly and helpful but limited in their assistance.
Location
8.0
The hotel's superb location near the pier and overlooking an enchanting rainforest area was a big plus, but the crowded balcony and smoking odor were drawbacks.
Dining
6.0
The dining experience offered a mix of international cuisine, which some found to be over-priced.
Facilities
8.0
The facilities were well-maintained with lots of deck chairs and poolside service.
Gary
United Kingdom,
July
2023
8.4/10
The hotel provides clean and comfortable rooms in a great location near the main restaurant area and the Esplanade. Despite a slight odour upon entering, the rooms are well-maintained, but there is room for improvement in facilities. The service was impressive, and the dining experience, particularly in the Atrium Restaurant & Bar, was top-notch.
Rooms
8.0
The rooms were clean and had everything we needed, but there was a slight odour initially and the bathroom was a bit small.
Service
9.0
The service was incredible, and the staff went above and beyond to ensure a pleasant stay.
Location
9.0
The hotel is in a great location, close to the main restaurant area and the Esplanade, offering easy access to the city's attractions.
Dining
9.0
The dining experience at the Atrium Restaurant & Bar was excellent with a wide variety of options and exceptional service.
Facilities
7.0
The facilities could benefit from some attention to enhance the overall guest experience.
James
United States,
June
2023
8.6/10
I absolutely loved my stay at the hotel! The location was perfect, right on the esplanade, and the Hilton Honors room I stayed in was top-notch. The service was exceptional, especially the friendly tour booking counter in the lobby. Though the dining options were a bit lacking for my taste, overall, the hotel offered a wonderful and relaxing experience.
Rooms
9.0
From the moment I walked into the room, I could tell it was overlooked by other hotels for good reason - it was excellent! The water view from my room was simply breathtaking.
Service
9.0
The staff, from the friendly tour booking counter to the lovely breakfast servers, were fantastic. They made my stay truly enjoyable.
Location
10.0
The hotel's location right on the esplanade is unbeatable. It provided great access to esplanade shops and food venues, ensuring a wonderful and relaxing stay.
Dining
7.0
While the breakfast could have included 'proper' coffee and been of a bit higher standard, the overall dining experience was decent.
Facilities
8.0
The hotel offers great facilities, from room service to car hire, ensuring a comfortable and convenient stay.
Giles
United Kingdom,
May
2023
6.8/10
I experienced a mix of positives and negatives during my stay at this hotel. The rooms were in need of refurbishment and felt dated, especially considering the price paid. However, the service provided, once requested, was excellent. The location was ideal for exploring Cairns easily but fell short of expectations for a Hilton property. The dining experience was exceptional with a few minor areas for improvement. Overall, it was a stay with ups and downs.
Rooms
5.0
The rooms showed signs of wear and were in need of refurbishment, giving off an outdated 80s vibe. The top floor Ocean Front Suite on the 7th Floor lacked the expected modern touch.
Service
8.0
The service was impressive once I had to inquire, particularly the responsiveness of the staff. They were brilliant and attentive, enhancing the overall experience.
Location
6.0
The location, although central and convenient for exploring Cairns, did not meet the standards I would anticipate from a Hilton property. It lacked the expected luxurious feel despite being close to key spots.
Dining
9.0
The dining experience was exceptional, especially at the Atrium Restaurant & Bar. The spread, atmosphere, and service were top-notch. However, more variety in the menu would have been appreciated for longer stays.
Facilities
6.0
The facilities were average, failing to stand out as exceptional for the price point. Improvement in the overall maintenance and modernization could elevate the guest experience.
Friendly Staff
Dated Rooms
Barry
United Kingdom,
April
2023
8.2/10
The hotel offers a great view of the Esplanade, and despite the room not being made up twice during my stay, it was still a delightful experience with a view and tasty breakfast. The room felt a bit 'tired,' but it didn't hinder our overall enjoyment.
Rooms
7.0
The room had a great view of the Esplanade and the water, along with a tasty breakfast.
Service
8.0
The service was very friendly and accommodating, especially when dealing with room service calls and making drinks.
Location
9.0
The location is fantastic, just a stone's throw away from the Cairns Aquarium and right in front of the Esplanade.
Dining
8.0
The dining experience was excellent and made the day start on a great note, but the varying prices for booking could be confusing.
Facilities
9.0
The hotel offers various services from room service to car hire, and the staff are all friendly.